Last updated: May 16, 2026
At Hypnos Institute, your privacy is fundamental to the trust upon which all therapeutic work is founded. This policy explains how we collect, use, and protect your personal information. Please read it carefully.
We collect information you provide directly to us, including: name, email address, phone number, and any health-related information you choose to share for therapeutic purposes. We also collect technical information such as IP addresses, browser type, and pages visited via cookies and server logs.
Your information is used solely to: (a) respond to your enquiries, (b) deliver therapeutic and educational services you have requested, (c) send communications you have consented to receive, and (d) improve our website and services. We do not sell, rent, or share your personal information with third parties for marketing purposes.
All information shared in the context of therapy sessions is held in strict professional confidence. This information is never disclosed to third parties without your explicit written consent, except as required by law or in circumstances involving a serious risk of harm to yourself or others.
Your data is stored on secure, encrypted servers. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Session notes and records are retained for a minimum of 7 years in accordance with professional standards, after which they are securely destroyed.
Our website uses essential cookies to ensure basic functionality. We do not use advertising or tracking cookies without your consent. You may disable cookies through your browser settings, though this may affect website functionality.
Under the General Data Protection Regulation, if you are located in the EU/UK, you have the right to: access your personal data, correct inaccurate data, request deletion ("right to be forgotten"), restrict processing, data portability, and to object to processing. To exercise these rights, contact us at info@hypnosinstitute.com.
We use carefully selected third-party services including payment processors and video conferencing platforms. These providers are bound by their own privacy policies and data processing agreements. We do not share your therapeutic information with any third-party service.
We may update this policy periodically. Significant changes will be communicated to existing clients by email. The date of the most recent revision appears at the bottom of this page. Continued use of our services after changes constitutes acceptance of the updated policy.
For any privacy-related questions, please contact our Data Protection Officer at: info@hypnosinstitute.com or .